How can we help?
Everything you need to get the most out of Lucca — from your first install to the small details of how your data stays yours.
Getting started
Install Lucca, sign in, and record your first session in about five minutes.
Features
Sessions, insights, shifts, threads, and chatting with Lucca.
Privacy & security
How everything stays on your Mac, what's encrypted, and why the AI is local.
Account & billing
Your free trial, the Gold plan, and what happens when a trial ends.
Common questions
Quick answers about privacy, hardware, the AI, recording, and billing.
Troubleshooting
Microphone, model downloads, slow transcription, and recovering a session.
New to Lucca? Start with
Setting up Lucca for the first time —
it'll have you recording in about five minutes.