Do I need a card to start?
Yes — your 30-day trial starts with a card on file, so nothing interrupts you when the month is up. We'll email you three days before your trial ends. Cancel in one click before then and you won't be charged.
What happens after 30 days?
Your trial becomes the plan you chose — monthly or annual. If you cancel instead, everything you've recorded stays on your Mac and stays readable: every session, transcript and reflection. Recording new sessions and new reflections wait until you pick a plan.
How does annual billing work?
Annual is $84 for the year — $7 a month, and five months free compared with monthly. If you change your mind within 30 days of your first annual charge, we'll refund it in full. You can start with the 30-day trial and decide from there.
Can my employer cover this?
Often, yes. Many employers reimburse wellness tools through stipends, lifestyle spending accounts, or pre-tax HSA/FSA dollars — and a reimbursement only ever shows a wellness software subscription, never anything about therapy. Here are the words to ask, privately:
how to ask your employer to cover Lucca →What if I can't afford it right now?
Then please reach out — we never want cost to be the reason someone can't get more from their therapy. Email
hello@meetlucca.com and we'll quietly sort out a way forward, often a few months on us. No form, nothing to prove.
Is Lucca really free for therapists?
Yes. Verified licensed therapists get full Lucca access at no cost, forever — so you can experience it before recommending it. The practice plans are only for sponsoring your clients' seats; they never charge you for your own use.
What counts as a "seat"?
An active client who has accepted your invite. Each plan has a seat minimum (3 for Solo, 25 for Group); above that you add seats one at a time as your caseload grows. A seat frees up the moment a client leaves.
Can I see what my clients record or write?
No — and that's by design. Your dashboard shows only who's enrolled and your billing. Sessions, transcripts, and insights stay private to each client unless they choose to bring a summary to you.
What happens if a client leaves my practice?
Their seat frees up, and they keep all their data on their device. They can continue on a free trial and then an individual membership, or simply stop — nothing is lost.
How does annual billing work?
Pay for the year and get two months free — about 17% off — on any practice plan. Clients still pay nothing.
LUCCA
