Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Lucca App ("Lucca," "we," "us," or "our"). By accessing or using the Lucca application ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Health Data Privacy Policy.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years of age to use the Service. By using Lucca, you represent and warrant that you are 18 years of age or older. If you are under 18, you may not use the Service under any circumstances. Lucca is designed for adults managing their own mental health care and is not intended for use by minors.

3. Description of Service

Lucca is a personal therapy companion application designed to help individuals record, transcribe, and reflect on their therapy sessions. The Service provides:

• Local audio recording and transcription of therapy sessions
• AI-powered session analysis, summaries, and pattern detection
• Goal tracking and personal reflection tools
• Encrypted local storage of all session data

All AI processing occurs entirely on your device using locally-running models. Your therapy data never leaves your computer.

4. Beta Software

By participating in the beta program, you acknowledge and agree that:

• The Service may contain bugs and errors. As pre-release software, Lucca may not perform as expected. Features may be incomplete, unstable, or may change significantly before general availability.
• Data loss may occur. While we take every precaution to protect your data, beta software carries an inherent risk of data loss or corruption. You are responsible for maintaining your own backups.
• Features may change or be removed. We reserve the right to modify, add, or remove features at any time during the beta period without prior notice.
• No guaranteed availability. The Service may experience downtime, interruptions, or may be discontinued during the beta period.

5. Important Medical and Therapy Disclaimer

The Service is a companion tool intended to supplement — never replace — your relationship with a licensed mental health professional. Specifically:

• AI-generated insights are not clinical assessments. Summaries, emotional tone analysis, pattern detection, and other AI outputs are generated by automated systems and may contain errors, inaccuracies, or misinterpretations.
• Do not rely on Lucca for clinical decisions. Always consult your therapist or healthcare provider before making decisions about your mental health care based on information from Lucca.
• Lucca is not a crisis intervention tool. If you are experiencing a mental health crisis, please contact the 988 Suicide and Crisis Lifeline (call or text 988), go to your nearest emergency room, or call 911.
• No professional-patient relationship. Your use of Lucca does not create any professional-patient, therapist-client, or similar relationship between you and Lucca App.

6. User Responsibilities

By using Lucca, you agree to:

• Maintain device security. Because your data is stored locally on your device, you are responsible for securing your computer, including using a strong password, keeping your operating system updated, and protecting against malware.
• Obtain proper consent for recordings. You are solely responsible for complying with all applicable laws regarding recording conversations, including obtaining consent from all parties being recorded where required by your jurisdiction.
• Verify AI-generated content. You acknowledge that AI outputs may contain inaccuracies and agree to independently verify any information generated by the Service before relying on it.
• Use the Service lawfully. You agree not to use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Keep software updated. You are responsible for installing updates to the Service, which may include security patches and improvements.

7. Account and Subscription

Lucca offers a 30-day free trial with full access to all features. After the trial period, continued access to AI-powered features requires a Gold subscription at $15 per month.

• Trial period. During the 30-day trial, you have access to all features at no charge. No payment information is required to start the trial.
• After trial expiration. If you choose not to subscribe, your data remains fully accessible. You can continue to view all sessions, transcripts, and previously generated analyses. New AI analysis and the Lucca chat companion will be unavailable until you subscribe.
• Cancellation. You may cancel your subscription at any time. After cancellation, you retain access through the end of your current billing period.
• Your data is always yours. Regardless of your subscription status, you can always access, export, and delete your data.

8. Intellectual Property

The Lucca application, including its design, code, AI models, prompts, and documentation, is the intellectual property of Lucca App and is protected by applicable copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

You may not:

• Copy, modify, distribute, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble the Service
• Remove or alter any proprietary notices or labels
• Use the Service to build a competing product

9. Data Ownership

This includes your session recordings, transcripts, notes, goals, shifts, and any AI-generated analyses derived from your data. Lucca App claims no ownership rights over your content.

Because all data is processed and stored locally on your device, Lucca App does not have access to your content and cannot use it for any purpose, including training AI models, analytics, or marketing.

10. Security Vulnerability Notification

Lucca is committed to the security of your data. Although all therapy data is processed and stored locally on your device and never transmitted to our servers, we recognize our responsibility to communicate transparently about security.

• Vulnerability disclosure. If we discover a security vulnerability in the Lucca application that could affect the confidentiality, integrity, or availability of your locally stored data, we will notify affected users promptly through in-app notifications and, where possible, via email.
• Timely updates. We will provide security patches as quickly as reasonably possible and recommend that all users install updates promptly.
• Responsible reporting. If you discover a potential security vulnerability in Lucca, please report it to security@meetlucca.com. We appreciate responsible disclosure and will work to address reported issues promptly.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUCCA APP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, INCLUDING BUT NOT LIMITED TO:

• Damages arising from reliance on any AI-generated content, insights, summaries, or analysis
• Damages arising from errors, inaccuracies, or omissions in AI-generated outputs
• Loss of data due to device failure, software errors, or any other cause
• Damages arising from unauthorized access to your device or data
• Damages arising from your failure to maintain adequate security of your device
• Any decisions or actions you take based on information provided by the Service
• Interruption, suspension, or termination of the Service

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LUCCA APP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the liability of Lucca App shall be limited to the fullest extent permitted by law.

12. Disclaimer of Warranties

LUCCA APP EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:

• Any warranty of merchantability or fitness for a particular purpose
• Any warranty of accuracy, reliability, or completeness of AI-generated outputs
• Any warranty that the Service will be uninterrupted, error-free, or secure
• Any warranty that defects will be corrected
• Any warranty regarding the results obtained from use of the Service

You expressly acknowledge and agree that use of the Service is at your sole risk. No information or advice, whether oral or written, obtained from Lucca App or through the Service shall create any warranty not expressly stated in these Terms.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lucca App and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation, including recording consent laws
• Any claim that your use of the Service infringed upon or violated the rights of a third party
• Any reliance you place on AI-generated content provided by the Service

14. Modifications to Terms

Lucca App reserves the right to modify these Terms at any time. When we make changes, we will update the "Effective" date at the top of these Terms and notify you through the application.

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in the State of California, and you consent to the personal jurisdiction of such courts.

16. General Provisions

• Entire agreement. These Terms, together with the Health Data Privacy Policy, constitute the entire agreement between you and Lucca App regarding the Service.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver. The failure of Lucca App to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment. You may not assign or transfer your rights under these Terms without prior written consent from Lucca App. Lucca App may assign its rights and obligations without restriction.

17. Contact

If you have questions about these Terms, please contact us at hello@meetlucca.com.